Result alerts

Alert Matrix

Apply client-specific alert criteria and messages to background check results without forcing every alert into a risk decision.

See Alert Matrix in a Demo

Built for What it helps you do

Set criteria for individual clients
Control alert messaging by result type
Connect alerts to assessment workflows when appropriate

Make alerts reflect the client’s requirements

Alert Matrix lets a CRA define criteria and messaging for individual clients across the background check. Teams can identify the results that need attention without relying on one generic rule set for every account.

Keep alerts separate from decisions

An alert tells a client or reviewer where to look. It does not have to make the decision for them. Digital Delve keeps alerting flexible, while still allowing an alert to move into Risk Assess when a client uses a formal assessment workflow.

Give reviewers clearer context

Client-specific messaging helps explain why a result was highlighted and what the next step should be. That makes review more consistent and reduces the back-and-forth required to interpret a flagged service.

See it in context

Walk through Alert Matrix with your team’s workflow in mind.

Tell us what you need applicants, clients, or internal reviewers to accomplish. We will focus the demonstration on that work.

Request a Demo